If you do not have an income statement you need to retrieve it online.
To Register online you
need –
You may need
the following items to answer the questions asked:· a recent letter from Centrelink and/or the Family Assistance Office
· a recent statement from your bank where your Centrelink and/or Family Assistance Office Payments are sent
· your concession card if you have one (e.g. Commonwealth Seniors Health Card, Health Care Card)
· any documents that you have presented to Centrelink as Proof of Identity (e.g. driver's licence or passport).
Registration steps
Follow the registration steps:
1. identify yourself using your Customer Reference Number (CRN), if you have one
2. answer questions about yourself and your Centrelink record, to help us verify your identity
3. confirm your access level
4. choose your password for online services
5. set your Personal Identification Number (PIN) for phone services (optional)
6. create your secret questions and answers which can help if you forget your password
7. be provided with a Customer Access Number (CAN) if you don’t already have one
8. receive information about how to log on to use online services
9. follow the prompts to complete the registration process.
Secret questions and answers
You need to
provide 5 secret questions and answers when you register for online services.
These are used for protection over your personal and sensitive information.
You will
need to correctly answer a secret question each time you log on and if you need
to reset your password. Once logged on, you can manage your own secret
questions and answers.
If you need assistance with
this process the volunteers at MARSS will help you.2. Send the copy of the income statement to the Maranoa Regional Council fax number – 46246990 – Attention Madonna Mole.
3. Go to the Council office and phone Madonna Mole on 46240808 to undertake a phone interview.
WEB ADDRESS FOR CENTRELINK - https://www.centrelink.gov.au/wps/portal/clk_common/CROSS
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